Whynter SNO 13,000-BTU Portable Air Conditioner - Platinum Silver
by Whynter
Our Price: $529.99
Availability: Usually ships in 2-3 business days
Category: Kitchen
See more product details
Product Summary
Manufacturer: WhynterBrand: Whynter
Model: ARC-13S
Product features:
- Color: Platinum Silver
- Size: 19"H x 20.5"W x 21.7"D
- See description for more details
- 13000 BTU Portable Air Conditioner
- Digital Remote Control
Kitchen and Housewares Reviews of Whynter SNO 13,000-BTU Portable Air Conditioner - Platinum Silver
Customer Review: Poor Customer Service
Summary: 1 Stars
The machine has a poor design and is not able to exhaust water correctly from condensation. The drain for the machine is about 1 1/2" from the floor so it is not easy to set up a full time drain. I was told by the Whynter that maybe it was, "to humid to work in Portland, Oregon!" I guess this means that the unit sold in the Central, East Coast Northwest and Southern US will not work at all in those humid places!
I wanted to return the unit. They first wanted me to pay all of the shipping. Then they changed their minds. Since the box was damaged they said it would be OK to pack in a sturdy box to return. As a severely disabled person I was not able to do that and they would not pay to have the product picked up. I had not choice but to keep it and see if I could make it work. My care giver did put it on a stand so that it would drain continuously, but that is ridiculous for a product that is supposed to work as is!
The cooling was useless at first, but has improved. In reality I had to make the product work myself when it should have worked out of the box.
I am also afraid that this time AMAZON did not provide very good customer support either. That really disappointed me a lot!
I see now that Target is selling the product. I hope they tried it out in Minneapolis where their HQ is located. If what they had was anything like I received they should not be selling this product.
DON'T BUY THIS PRODUCT!
Description of Whynter SNO 13,000-BTU Portable Air Conditioner - Platinum Silver
The Sno Arctica portable air conditioner line by Whynter provides a convenient and efficient solution for your comfort needs. This 13000 BTU portable air conditioner has the smallest profile of any high output portable air conditioner, and also the highest EER (Energy Efficiency Rating) of all portable air conditioners in its class (11.06 EER). It is designed to be used in almost any indoor location (up to 420 sq. ft). The compact and modern design allows you to use this room air conditioner on the counter, in the bedroom, or even behind the sofa. The ergonomic design features an integrated handle, retractable pull cord, built-in caster and large back wheels, making it easy to transport from room to room. The self-evaporating design exhausts most condensate automatically. Available in two colors: Frost White and Platinum. Specs:. Dehumidifying Capacity: 43 Pts / day. Air Flow (at high speed): 380 m3/h. Maximum power consumption: 1175 W / 10.21 A. Power supply: 115 V / 60Hz / 1 Phase. Noise level (dBA): 34 - 43. Weighs 79 lbs. Additional Features:Digital remote control, automatic comfort and night program, LCDI (Leakage-Current Detection and Interruption) plug, 3 fan speeds, two easy clean air filters, full thermostatic control (64 - 86 degrees), 24 hour programmable timer, extendable exhaust hose (up to 5ft.), upgraded plastic window kit (max length 51") Assembly level/degree of difficulty: Easy.Portable Tools
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