New Wave Enviro 10 Stage Water Filter
by New Wave Enviro
List Price:
Our Price: $71.00
You Save: $118.99 (63%)
Availability: Usually ships in 2-3 business days
Category: Kitchen
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Product Summary
Manufacturer: New Wave EnviroBrand: New Wave Enviro
Model: 10sctp
Color: White
Product features:
- well water countertop fillter
Kitchen and Housewares Reviews of New Wave Enviro 10 Stage Water Filter
Customer Review: Constantly breaks, rotten product support
Summary: 1 Stars
This unit worked okay for a couple of months, then the diverter valve malfunctioned. They shipped me a new one, but that one was defective too. I'm on my third diverter valve, and frankly I'm tired of having to change this part. The description of this item does not let you know that you will constantly have to be replacing a key part or the thing won't work. So, in addition to replacing the filter, you'll also have to contact their customer support to have them repeatedly send you a new part. You will have to install this part also, taking up your time. If the filter ever malfunctions, be prepared to open the filter yourself and troubleshoot it with their customer service people, and you're lucky if you can open the damn thing. I soaked mine and still could not open it.
Bottom line, yeah it filters water, but with the added hassle of many many part changes. I've only had the thing 6-7 months and already I've changed the part in question 3 times. Somehow they always manage to send me defective parts too, imagine that. And they are under the mistaken assumption that if the diverter valve malfunctions, they are not responsible for honoring the 1 year warranty because "the filter itself is still working" !! and because they sell the diverter valve separately as well...even though you cannot get water out of it with the diverter valve malfunctioning. You figure that one out. So, just because they also charge some people money for this part in question, therefore when that part breaks down on the filter, it's not their problem. I told them I'm tired of changing this part and could I get a unit that works - nope! They'll just keep sending me new (defective) diverter valves.
So....I just thought other buyers should know what they're getting themselves into with this product....many part changes every 2 months. Rotten product support, and it sounds like they only honor the 1 year warranty if the filter inside conks out. If anything else malfunctions, you're screwed. And since they are shipping units out with defective parts (and keep sending ME these defective parts as replacements), you can bet that yours will probably have a defective part too.
If the filter would just work properly without so much time invested on my part, then I'd give it 5 stars. But because I have to keep changing this part and will have to keep doing so into the foreseeable future, I give it one star. This is just an unacceptable defect for a filter that is this expensive.
Description of New Wave Enviro 10 Stage Water Filter
Premium Doulton Ultracarb Ceramic Water Filter produces an endless supply of filtered water - Removes major contaminants to Below E.P.A. Minimum Levels! Throw your Brita away! Give the gift of pure water to a whole family for an entire year! The New Wave Enviro Doulton Ultracarb Ceramic Cartridge Water Filter! This cartridge is designed for use with well, surface or Chlorinated Municipal water and distribution systems constructed with soldered copper plumbing, galvanized, PVC, or black iron plumbing. This cartidge is also effective for homes which are fed by lead lined or asbestos concrete reinforced water supply mains in their city. This ceramic provides: 100% rejection of Bacteria, Cysts, absolute depth filtration >.9 micron and effective depth filtration of particulate >.5 micron (dirt, asbestos, iron etc), excellent improvement in Taste and Odor, plus the added bonus of Chemical, Lead and Heavy Metal Rejection. Though not reaching purification standards by itself, this cartridge still produces outstanding rejection of Chlorine (>97%) and Lead (>97%) at its rated life of 600 gallons. Both of these statistics exceed the NSF certification requirements under NSF International Standard 53. The 600 gallon (720 G/US) rating is to ensure that the internal extruded carbon core and Zeolite ion reduction medium remains effective under the worst possible contaminant conditions. This ceramic is easily cleaned and requires no tools to service Comes with all needed parts to start enjoying Fresh Clean Water! Costs pennies per Gallon. Maximum Working Pressure 125 PSI Maximum Working Temperature 100 F Minimum Working Temperature 40 F Recommended Flow Rate .3-.5 GPM Rated Life (stand alone) 600 Imp gallonsReplacement Countertop Water Filters
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