Frigidaire : FEC30S6AB 30 Electric Cooktop - Black
by Frigidaire
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Product Summary
Manufacturer: FrigidaireBrand: Frigidaire
Color: Black
Publisher: Frigidaire
Studio: Frigidaire
Music Label: Frigidaire
Kitchen and Housewares Reviews of Frigidaire : FEC30S6AB 30 Electric Cooktop - Black
Customer Review: Ceramic top cracked due to faulty burner after 4 years
Summary: 1 Stars
My wife noticed that the front left burner began glowing brighter than usual when turned on. A few months afterward, about one hour after dinner had been cooked and the burners shut off, we heard a loud "pop." The center of the left front burner had cracked leaving the entire appliance unusable. It was covered under a 5-year warranty for parts, so we took it to an authorized repairman. We told them the front left element on the unit had to be replaced in addition to the ceramic top. After 7 weeks waiting for the repair, they allegedly fixed it. My wife noted that she still thought the front left burner was glowing too red, but we assumed they replaced it as we instructed. 6 months later, it cracked again. Maybe we just had bad luck with this particularly unit, but for the $474.99 price tag when originally purchased, I would have expected a more quality product. I plan to contact the Electrolux warranty department this week to see what they will do for me, and I'll post a subsequent thread here (as you know, Fridgidaire is now under Electrolux). They should do the right thing and replace the whole defective unit for free... we'll see...
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