Back to Basics CM300BR Cocoa-Latte Chrome 32-Ounce Hot-Drink Maker
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Kitchen and Housewares Reviews of Back to Basics CM300BR Cocoa-Latte Chrome 32-Ounce Hot-Drink Maker
Customer Review: Cocoa-Latte
Summary: 5 Stars
Great product. Only need for improvement is that it does not heat as hot as we like. Easily fixed with 30 seconds in the microwave.Customer Review: Cocoa-Latte Hot Drink Maker
Summary: 5 Stars
A little hard to clean the bottom of the carafe as the hot milk tends to cake/bake onto it, but it keeps the milk very warm and foamy.Customer Review: Cocoa-Latte Hot Drink Maker,
Summary: 5 Stars
I know this seems like a "can do with out" idea. But it is well worth the counter space. It makes the best hot chocate hands down! I bought it for a birthday party with 45 guest it kept up with the demand and then some. It now sits on my counter and is quick and easy to use.
Back to Basics CM300BR Cocoa-Latte Hot Drink Maker, Chrome
Customer Review: Cocoa-rip off!
Summary: 1 Stars
I bought this machine in November of 2010 and was so excited to get it! I love hot chocolate. Well here we are in the first week of January and it stopped working. It no longer spins, the milk only gets luke warm and it makes a horrible grinding sound. SAVE YOUR MONEY PEOPLE! Do not buy this. You will get it and love it like i did, but be seriously dissapointed less than 2 months later when it stops working. What a piece of crap! Never again will I buy this brand!!! Basic crap is what it is!!!!Customer Review: Convenient - but very badly designed
Summary: 1 Stars
Being one of those people who don't understand the popularity of coffee (how can anything that smells that good, taste that bad?), I'm a regular cocoa drinker. I was enthused about this product, since I like to make my own flavor blends, and the microwave just doesn't do a very good job.
While this machine does a good job of heating and mixing, it's design flaws are numerous. Some of them are small, but they all add up.
- The pitcher part has the mixing and heating base built into it, so it cannot be dishwashered, or even immersed for proper washing. For something that regularly has hot milk in it, this is a big sanitary issue. I end up just filling mine with bleach-water when I'm not using it.
- After two months of use, the teflon at the bottom of the pitcher is flaking off.
- Also, after two months of use, the On button is becoming flaky, and has to be pushed in and to the left to get it to engage. Sometimes it doesn't work at all.
- The pour spout for the pitcher is directly over the dispenser nozzle, instead of to the side. The dispenser is in the way when trying to pour cups.
- And, here's one that just amazes me: The lid has two long tabs that run down the inside of the pitcher to keep it in place. When the mixer is running, the liquid level rises because of the whirlpool effect. If the liquid touches these tabs, it will wick up and out of the pitcher, and all over the counter!
- Also, the cord is only just over two feet long, so you'd better have an outlet right where you want to use it.
Any one of these would have been annoying but forgivable, but they add up to a very poorly designed appliance that I cannot recommend.