Back to Basics CM300BR Cocoa-Latte Chrome 32-Ounce Hot-Drink Maker
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Kitchen and Housewares Reviews of Back to Basics CM300BR Cocoa-Latte Chrome 32-Ounce Hot-Drink Maker
Customer Review: Beware: The plastic in this mixer melts into your hot chocolate
Summary: 1 Stars
I loved this for a while, even though I had complaints.
Silly complaints:
The milk would froth and spill out, so I quickly learned to only fill it a tad bit over half-way. It'd get too hot and burn the chocolate on the bottom so that it was nearly impossible to clean off completely. Also, the little spout would get clogged with the high percentage cacao I'd buy to melt in the mixer, and it was hard to clean without pipe-cleaners.
Major, health-risk complaint:
After a few months, I noticed the hot chocolate started tasting funny, kind of like plastic or burnt tires. Well, I noticed that every time I had to clean it, the bottom (of the mixer, not inside the tub where the hot chocolate would go) would have some gray liquid in it, but I just assumed that some milk was leaking through the screws that because it was new, some residue from manufacture was being cleaned off over time (so I'd tighten the screws and hope the problem would go away once it was all clean). Well, this continued and eventually got worse and worse. Eventually, I realized that the gray plastic spinner on the bottom that controlled the spinning motion inside of the mixer was melting because the hot chocolate mixer would get too hot. I like my hot chocolate hot, and I assumed others would, so I didn't think it was "too hot". Well, I guess leaving it on for the automated. set-in, standard time was "too hot" for the hot chocolate maker's little plastic mixer device, and it melted and was contaminating my beverages. I noticed one day when the hot chocolate I had made was too low---I saw little wisps of gray floating in the chocolate. I didn't think it was actually getting into my drink when I saw that stuff on the very bottom of the mixer... My logic was wrong.
I'm buying a different brand and hope I will not poison myself the same way I have with this defective hot chocolate maker. The melted plastic did make me feel sick to my stomach every time I drank my drink, and after my discovery I am glad it wasn't the milk or the chocolate.
Customer Review: Big disappointment!!!
Summary: 1 Stars
If you want warm cocoa, this is your machine. Otherwise, for HOT cocoa enthusiasts like me, the machine is a total bust.Customer Review: Burned Milk
Summary: 3 Stars
Would like some guidance how burned milk is supposed to be scrubbed off the bottom of the container. Afraid to use something like a scouring pad to get the milk off, but a kitchen cloth won't touch it. Suggestions please. :)Customer Review: Buy the Cocoa-Latte. Awesome
Summary: 4 Stars
I bought this item because my children and their friends LOVE hot-cocoa after playing in the snow or just on a cold day. I followed the receipe, started the mixer, and went back out to play with the children. When we came in ten minutes later, the cocoa was warmed perfectly. Everyone was happy and commented on how delicious the hot-cocoa tasted! If that isn't enough, cleaning it was just as easy. Make sure you read though the instructions on the cleaning procedure.Customer Review: CM300BR Cocoa Latte Hot Beverage Mixer, Brushed Chrome
Summary: 1 Stars
This was a very exciting Christmas gift to me from my mom,(who is on a fixed income)she knows how much I love cocoa & hot mochas. It worked great...for the first couple of months. Now, I feel bad that my mom wasted her money on it. After about 2 months, I would have to start the aggitater manually. Now it doesn't work at all. The foam feature never did work properly. I think its very poorly made. But great if you like disposable appliances. I would not recommend this unit to anyone, ever.